Display bleeding

SONU0025
SONU0025 Member Posts: 5

Tinkerer

I bought my new laptop on 9 September 2021 and in 6 days i saw that right top corner and right bottom corner there is large spot of display bleeding now the half of display is bleeding from right corner 

And when i go to the service center they are ignore me i and not gaving any kind of attention 
I will never by any of products of acer all products are worthless worst brand i paid 1.40 lkh for that worst thing acer is worst brand and they are seeing for money not for quality

Answers

  • @SONU0025


    I am really sorry for the inconvenience.    I will do my best to help you on this issue.   I will try to provide you a best solution for your issue.  

     

    First of all, we need to determine whether it is a hardware or software issue..   Turn off the computer.   Tap f2 while turning on the computer.   It will go to bios.   Please stay on the bios screen for 30 minutes.   If the display is looking good on bios then it is a software issue.   If the display is not looking good on the bios screen then it is a hardware issue.   

     

    If it is a software issue try the following the steps..

     

    Try windows x 
    go to device manager 
    expand display adapter
    right click on display driver - uninstall 
    Restart the computer 

    It should work fine.. 

    If it is still not working 
    Uninstall the display adapter from device manager 
    Don’t restart the computer. 
    Go to support.acer.com 
    chose your country 
    type snid or chose your model 
    go to drivers 
    Install the display driver 

    If it is a hardware issue then ...

    Since your laptop is in warranty you can contact the warranty dept.     Go to the website support.acer.com - chose your country.   On the new page - scroll down -  click on "contact support".  Scroll down.  You can find the phone no to contact the warranty dept. 

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • SONU0025
    SONU0025 Member Posts: 5

    Tinkerer

    I what to replace my laptop sir
  • xapim
    xapim ACE Posts: 7,257 Pathfinder
    edited September 2021
    SONU0025 said:
    I what to replace my laptop sir
    As i said in the other thread you have opened stick to one thread only it will only confuse everyone whos is trying to help and its considered spam please read the ACUA carefully also we are not acer employees neither this community its the acer official support channel we are just normal users like yourself that are here voluntarily on our own free time to help troubleshoot the best way we can/know this community its mainly user driven acer staff just maintains it and will only step in if really needed if youre not happy with your product you need to contact acer support directly and sort it out with them also many sellers/shops have a 2 week return period check with your seller/shop as we cant do anything about you issue sorry :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @SONU0025,

    Are you getting the bleeding screen in BIOS also.
  • xapim
    xapim ACE Posts: 7,257 Pathfinder
    edited September 2021
    @Easwar please dont fuel the spamming by replying on both threads saying the exact same thing just to get some more points with posting  havent u read what i posted ???? its not correct to spam the community with multiple threads about the same issue our work its already hard as it is i have already reported it to staff to get it removed/merged


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • SONU0025
    SONU0025 Member Posts: 5

    Tinkerer

    I just want to replace my laptop one of my friend is using same laptop seens 7 months but he is not facing any kind of display bleeding @xapim @Easwar @William_mk2
  • xapim
    xapim ACE Posts: 7,257 Pathfinder
    edited September 2021
    SONU0025 said:
    I just want to replace my laptop one of my friend is using same laptop seens 7 months but he is not facing any kind of display bleeding @xapim @Easwar @William_mk2
    As i said you cant compare it with your friend he might had been one of the lucky ones its the lottery only a few do not have bleeding either way good luck as i stated this is not acer official direct support  channel please contact them and take it up with them i have similar bleeding on my 2017 predator (bought in 2018) out of the box and never bothered me doesnt affect any gaming at all either way its your choice to do whatever you want to   :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • SONU0025
    SONU0025 Member Posts: 5

    Tinkerer

    How to test on BIOS 


  • xapim
    xapim ACE Posts: 7,257 Pathfinder
    edited September 2021
    SONU0025 said:
    How to test on BIOS 



    @SONU0025 disregard testing on bios its irrelevant display bleeding has nothing to do with the bios if you have bleeding you have it everywhere period replacing its the only solution either to get a better one or worse as i mentioned its the lottery getting into the bios wont solve anything at all regarding your display.

    @Easwar your advice its irrelevant to this issue what does display bleeding has to do with going into the bios ??? .

    Its a display manufacturing issue nothing to do with the bios please refrain yourself from giving/posting irrelevant advice when those do not contribute with nothing at all to help in the issue at cause as most ppl who dont know nothing about it will believe in them as you should know better if you dont please do a bit of research before dont give wrong advices that would get ppl even more confused because your advice in this case its just irrelevant as i stated this is a very common manufacturing issue nothing to do with getting into the bios the only solution its replace :)

    Ps: personally i (and im sure acer staff also) really appreciate everyone who tries to help but providing the wrong help wont help at all when i dunno what im talking about i prefer not to answer/post than to give bad advice (just to get a couple of more points in my profile by making a insignificant post) as theres no point to give any if u dunno what youre doing but thats probably only my way of thinking :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • SONU0025
    SONU0025 Member Posts: 5

    Tinkerer

    @xapim now what should i have to do shall i go to a police station or Acer care . Acer care engenier are  ignore me as i mentioned before . are you people making joke on me I'm purchased this laptop on 9 sep and u all also making unnecessary comment some built quality issue is there and you are telling me that this is a normal issue i just want to replace my laptop coz now hole screen is bleeding the worst brand is acer now I'm going to post this screen bleeding issue (TWITTER) and also mention the worst brand on that comment now you all wait and watch