When would we receive BIOS update for our Acer product? Nitro 5 AN515 52

Neuro
Neuro Member Posts: 3 New User
edited September 2021 in Nitro Gaming
currently my Acer Nitro 5 AN515 52 BIOS has been deemed incompatible with windows 11 and is causing me a headache with the USB Ports and drivers... constant connection Drop off have power but no reading....

I'm currently stuck using windows 11 and I'm incapable of going back to windows 10 pro, meaning unless the BIOS is been updated for windows 11 usage I'm basically stuck with unusable laptop.. only USB gen 2 port that are functioning properly but the rest of the ports are not.

Answers

  • Neuro
    Neuro Member Posts: 3 New User
    i forgot to mention the cause for me been stuck was because of OEM license  or something.
  • StevenGen
    StevenGen ACE Posts: 12,174 Trailblazer
    edited September 2021
    Neuro said:
    i forgot to mention the cause for me been stuck was because of OEM license  or something.
    The installation of Win-11 has nothing to do with the BIOS, Win-11 has to have certain hardware spec especially the "TPM: Trusted Platform Module (TPM) version 2.0" that will work with Win-11 OS. Also, which Intel Gen CPU do you have in your Nitro 5 AN515 52? As this laptop came with a 6th Gen i3 and a 7th Gen i5 and i7 and an 8th Gen i5 and i7 CPU's. If you look at the list of the compatible CPU's for Win-11 the 6th and 7th Gen Intel CPU's are not compatible with Win-11 but if you have the 8th Gen I5-8250U or the I7-8550U and the "TPM: Trusted Platform Module (TPM) version 2.0" then it will work. 
  • Neuro
    Neuro Member Posts: 3 New User
    8th gen 8750h i7
    GTX 1060 6GB model,
    TPM wise i shouldve had an error preventing me from installing win11 if I'm correct, but nope I think its compatible.
    and the one who said its a bios thing was Microsoft support after talking with them.
  • homealone23
    homealone23 Member Posts: 5

    Tinkerer

    TPM Missing in the same model after bios update, the driver is missing

    Same model , there are 4 more complaints on the forum after this model and tpm2.0