The problem with MS edge & chrome which suspected malware and virus - Nitro 5 AN151-45-67QR

SeeSeong
SeeSeong Member Posts: 1 New User
edited September 2021 in Nitro Gaming
I purchased an Acer Nitro 5 AN151-45-67QR two months ago.
Recently I realize when I open the browser like edge or chrome, it will shows no internet connection and the connection speed is really slow. Sometimes it shows no connection, especially in chrome it shows abnormal traffic. When I browse sites like youtube. The youtube interface needs me to agree on cookies, but it location is in Bulgarian. This happens in edge too. Although I do not change anything in my region and language settings. All the things display in edge will in different language and location which is out of Malaysia like Czech or Praha...I had reset the laptop many times ,remove every thing, make clean installation. but the problem still exist. I really do not know what to do. This problem happens to my Gmail sign in interface too the language change to bulgarian but all the time my default language in pc or laptop is English. 
I will show the images that makes me feel my laptop is being effected by unexpected virus or bug or malware or hardware crashing(is it possible)????

The problems cannot solve by antivirus software, windows defender even they in the latest update.
Even the windows 10 it self I upgrade to 21H1 also not help.


The Microsoft Egde should be in English settings  and no cookies agreement should be appear





I have no problem to browse YouTube with FireFox. But when I browse in chrome or edge, these will appear which it suppose not.

up to 20times of clean and resetting my laptop also no help at all. 

Anyone can help???

//Edited the content to add model name.​

Answers

  • SeeSeong said:
    I purchased an Acer Nitro 5 AN151-45-67QR two months ago.
    Recently I realize when I open the browser like edge or chrome, it will shows no internet connection and the connection speed is really slow. Sometimes it shows no connection, especially in chrome it shows abnormal traffic. When I browse sites like youtube. The youtube interface needs me to agree on cookies, but it location is in Bulgarian. This happens in edge too. Although I do not change anything in my region and language settings. All the things display in edge will in different language and location which is out of Malaysia like Czech or Praha...I had reset the laptop many times ,remove every thing, make clean installation. but the problem still exist. I really do not know what to do. This problem happens to my Gmail sign in interface too the language change to bulgarian but all the time my default language in pc or laptop is English. 
    I will show the images that makes me feel my laptop is being effected by unexpected virus or bug or malware or hardware crashing(is it possible)????

    The problems cannot solve by antivirus software, windows defender even they in the latest update.
    Even the windows 10 it self I upgrade to 21H1 also not help.

    The Microsoft Egde should be in English settings  and no cookies agreement should be appear

    I have no problem to browse YouTube with FireFox. But when I browse in chrome or edge, these will appear which it suppose not.

    up to 20times of clean and resetting my laptop also no help at all. 

    Anyone can help???

     Go to this article "How to change system language on Windows 10" and do the same within MS Edge Settings > languages and reset the settings, this is not your laptops error its an internal issue with your OS and browser and very simple to fix.