Acer Aspire A315-23 restarts by himself after turned on from suspend mode

joaopgomes365
joaopgomes365 Member Posts: 3 New User
edited September 2021 in Aspire Laptops
Hey! My aspire 3, A315-23, when put to suspend mode and turned back on, i ear the computer fans working and the lights work normal, but it wont start. Instead the pc restarts by himself normally and it doesnt take that much time but i lose all my work. This doesn´t happen allways (but many times), i think it happens more when i have a lot of stuff open on the same time but nothing too heavy, just browsers and some stuff. What can i do? 

Thanks!

Answers

  • Erick-Acer_Retired
    Erick-Acer_Retired Member Posts: 503 Seasoned Practitioner WiFi Icon
    Hi @joaopgomes365

    ch​eck if there is a pin 📌hole at the bottom of the unit. Put a small pin inside and press and hold the pin for 30sec.  If there is no pin hole then press the power button for 12sec. Remember to remove your charger when you do that.

  • joaopgomes365
    joaopgomes365 Member Posts: 3 New User
    Just pressed the pinhole for 30 seconds. Lets see if it works! Thanks, Ill keep u posted!
  • joaopgomes365
    joaopgomes365 Member Posts: 3 New User
    edited September 2021
    It just happened again @Acer-Erick