Acer Ed347CKR monitor shifting in the middle

Phazer
Phazer Member Posts: 1 New User
Almost every time my monitor comes back from sleep mode the screen is "broken" in the middle with the left side looking ok and the right side shifted upwards about 0.5cm. If I force it turn off and back on it normalizes, but I'm afraid after a point even that won't help. Feels like this is a software issue. Monitor is still under warranty.


Answers

  • Phazer

    We need to determine whether it is a issue with monitor or computer or cables.   We need to narrow down or isolate the issue.    

    Try to use this monitor on a different computer and check.   If the monitor is working fine on the other computer then the issue is on the computer side.  Try to use an alternative monitor to your computer and check it.     If you are facing the same problem on the alternative monitor then again the problem is on the computer side.    It might also  be the issue with cables.   Try to use alternative cables and check.    Check whether they are connected properly.  Try to reseat the cables and check.   Tried to reconnect the cables properly. 

    If it is a software issue on the computer then follow the steps given below:

    Try windows x 
    go to device manager 
    expand display adapter
    right click on display driver - uninstall 
    Restart the computer 

    It should work fine.. 

    If it is still not working 
    Uninstall the display adapter from device manager 
    Dont restart the computer. 
    Go to support.acer.com 
    chose your country 
    type snid or chose your model 
    go to drivers 
    Install the display driver 


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  • billsey
    billsey ACE Posts: 34,219 Trailblazer
    More often than not the issue is in the cable, with a noise glitch at certain frequencies. Try a different cable.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.