waving monitor

fr3tka
fr3tka Member Posts: 4 New User
good morning, since buying a monitor, when I play games or browse the internet, there is usually a ripple waves on the top of the monitor, and so is the cursor during games. How can I fix it? I would like to add that the monitor drivers are the latest.

Answers

  • @fr3tka

    We need to determine whether it is a issue with monitor or computer or cables.   We need to narrow down or isolate the issue.    

    Try to use this monitor on a different computer and check.   If the monitor is working fine on the other computer then the issue is on the computer side.  Try to use an alternative monitor to your computer and check it.     If you are facing the same problem on the alternative monitor then again the problem is on the computer side.    It might also  be the issue with cables.   Try to use alternative cables and check.    Check whether they are connected properly.  Try to reseat the cables and check.   Tried to reconnect the cables properly. 

    If it is a software issue on the computer then follow the steps given below:

    Try windows x 
    go to device manager 
    expand display adapter
    right click on display driver - uninstall 
    Restart the computer 

    It should work fine.. 

    If it is still not working 
    Uninstall the display adapter from device manager 
    Dont restart the computer. 
    Go to support.acer.com 
    chose your country 
    type snid or chose your model 
    go to drivers 
    Install the display driver 



    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • billsey
    billsey ACE Posts: 34,624 Trailblazer
    Take pictures for us, not screen shots, and post them here so we can see what the issue is.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • fr3tka
    fr3tka Member Posts: 4 New User
    billsey said:
    Take pictures for us, not screen shots, and post them here so we can see what the issue is.
    this appears when i start to move the mouse and switch to full screen mode (F11). I recorded it, but unfortunately i can't send it directly, so if you want I can link to this video as Mega.nz
  • fr3tka
    fr3tka Member Posts: 4 New User
    @fr3tka

    We need to determine whether it is a issue with monitor or computer or cables.   We need to narrow down or isolate the issue.    

    Try to use this monitor on a different computer and check.   If the monitor is working fine on the other computer then the issue is on the computer side.  Try to use an alternative monitor to your computer and check it.     If you are facing the same problem on the alternative monitor then again the problem is on the computer side.    It might also  be the issue with cables.   Try to use alternative cables and check.    Check whether they are connected properly.  Try to reseat the cables and check.   Tried to reconnect the cables properly. 

    If it is a software issue on the computer then follow the steps given below:

    Try windows x 
    go to device manager 
    expand display adapter
    right click on display driver - uninstall 
    Restart the computer 

    It should work fine.. 

    If it is still not working 
    Uninstall the display adapter from device manager 
    Dont restart the computer. 
    Go to support.acer.com 
    chose your country 
    type snid or chose your model 
    go to drivers 
    Install the display driver 



    the cables are not damaged, and it was probably the same on the old monitor
  • fr3tka
    fr3tka Member Posts: 4 New User
    @fr3tka

    We need to determine whether it is a issue with monitor or computer or cables.   We need to narrow down or isolate the issue.    

    Try to use this monitor on a different computer and check.   If the monitor is working fine on the other computer then the issue is on the computer side.  Try to use an alternative monitor to your computer and check it.     If you are facing the same problem on the alternative monitor then again the problem is on the computer side.    It might also  be the issue with cables.   Try to use alternative cables and check.    Check whether they are connected properly.  Try to reseat the cables and check.   Tried to reconnect the cables properly. 

    If it is a software issue on the computer then follow the steps given below:

    Try windows x 
    go to device manager 
    expand display adapter
    right click on display driver - uninstall 
    Restart the computer 

    It should work fine.. 

    If it is still not working 
    Uninstall the display adapter from device manager 
    Dont restart the computer. 
    Go to support.acer.com 
    chose your country 
    type snid or chose your model 
    go to drivers 
    Install the display driver 



    If it is a software issue on the computer then follow the steps given below:

    Try windows x 
    go to device manager 
    expand display adapter
    right click on display driver - uninstall 
    Restart the computer


    wait,  should I uninstall it? translations: monitors, standard PnP monitor. Unfortunately, I do not know the monitors ... that's why I ask

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @fr3tka,

    Is it happens only in gaming and browsing means try to uninstall and reinstall the browser and the gamming software.
  • Erick-Acer_Retired
    Erick-Acer_Retired Member Posts: 503 Seasoned Practitioner WiFi Icon
    Hi @fr3tka
    Could you please tell me modern name of device 
  • billsey
    billsey ACE Posts: 34,624 Trailblazer
    For a video, just put it on Youtube and link it here.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.