Acer swift 3 SF314-55G backlight keyboard turns off after 30 sec

Abhi7787

My acer swift 3 SF314-55G backlight keyboard turns off after 30 sec timeout and never start again until a fresh start or restart. Pls help 🙏

[Edited the thread to add model number to the title and add issue detail]

Balatekie

Hello!!

@Abhi7787,

Does the keyboard backlight turns on when you press F9 key in the keyboard??



Does the keyboard backlight turns off after 30 seconds?

Check the keyboard options in bios. when computer turns on keep tapping the f2. 


Also try these steps.

1. Open run command by pressing Windows key + R and type “devmgmt.msc” (without quotes) and hit Enter.

2. Spot and expand the “Keyboards”.

3. Right click on the driver and select “Update Driver Software”. When it prompts to choose an option How do you want to search driver, then go with Search automatically for updated driver software. Ensure that PC is connected to Internet while performing this step.

4. Once this is done, restart the computer to check the problem fixed. If it doesn't fix the issue, then Right click on the same driver and select “Uninstall” then restart the system and let the system install the driver automatically on Start. Check and see if it resolve the issue. 

Regards, 

Balatekie

Wawayu101998

I actually have the same problem with you, I tried resetting my battery; it worked for a moment, then after I shut it down charged my battery and opened it again my keyboard backlight doesn't work anymore. maybe someone from here can help me, I tried updating the driver of my keyboard but it says it is updated.