Swift 3 SF314-41-R27A Can't set up disk encryption in Windows 10

krakozyabr
krakozyabr Member Posts: 2 New User
edited September 2021 in Swift and Spin Series
Hello, I recently purchased an Acer Swift 3 SF314-41-R27A Ultrabook and I can't set up the disk encryption on it. TPM module is enabled, Fast boot is enabled. In System Information under Device Encryption Support it says the following: "Reasons for failed automatic device encryption: Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, WinRE is not configured". Can you tell me what to do?

Thread was edited to add model name to the title


Answers

  • billsey
    billsey ACE Posts: 34,912 Trailblazer
    BitLocker disk encryption isn't available in Windows Home, have you upgraded the OS to Windows 10 Pro?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • krakozyabr
    krakozyabr Member Posts: 2 New User
    No, I haven't
    But Windows 10 has a separate drive encryption function and this has nothing to do with BitLocker
    It looks like that:

  • billsey
    billsey ACE Posts: 34,912 Trailblazer
    OK, according to those links you have to be running the Device Encryption app in elevated mode. Are you running it as Administrator?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.