Acer One tablet volume up/down buttons not working Acer One 10 T8-129L

pganeriwal
pganeriwal Member Posts: 4 New User
edited September 2021 in Tablets
I have Acer One tablet, but the volume up/down buttons stopped working and I am not even able to register my tablet or contact the support team, since the serial or SNID is not recognised

Thread was edited to add model name to the title


Answers

  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    I have Acer One tablet, but the volume up/down buttons stopped working and I am not even able to register my tablet or contact the support team, since the serial or SNID is not recognised
    you may try contacting via this link 

    https://www.acer.com/ac/en/US/content/service-contact
    Click on 'Yes' to accept my comment as answer
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi pganeriwal,

    May I know is it a brand new unit or a refurbished.
  • pganeriwal
    pganeriwal Member Posts: 4 New User
    Easwar said:
    Hi pganeriwal,

    May I know is it a brand new unit or a refurbished.
    Hi Easwar,
    It is a brand new tablet purchased from Flipkart.
  • pganeriwal
    pganeriwal Member Posts: 4 New User
    Rudy21 said:
    I have Acer One tablet, but the volume up/down buttons stopped working and I am not even able to register my tablet or contact the support team, since the serial or SNID is not recognised
    you may try contacting via this link 

    https://www.acer.com/ac/en/US/content/service-contact
    Thanks, Rudy21 for sharing the link. However, I am in India and this link is specifically for US.
  • billsey
    billsey ACE Posts: 31,719 Trailblazer
    You just need to tell the Acer site where you are before going into the support area. Try this one instead: https://www.acer.com/worldwide. Also, when you ask a question like that it helps a lot if you give the full model number, there have been literally hundreds of different Acer One models. Is it a Windows tablet or Android? Which OS version is installed? Etc...
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • pganeriwal
    pganeriwal Member Posts: 4 New User
    billsey said:
    You just need to tell the Acer site where you are before going into the support area. Try this one instead: https://www.acer.com/worldwide. Also, when you ask a question like that it helps a lot if you give the full model number, there have been literally hundreds of different Acer One models. Is it a Windows tablet or Android? Which OS version is installed? Etc...
    Hi,
    The model is Acer One 10 T8-129L, it is an android 9 tablet.
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi pganeriwal,

    It's looks like hardware issue it's better to return and get a new one from flipkart. Is there any return policy you have. 
  • pganeriwal
    pganeriwal Member Posts: 4 New User
    Easwar said:
    Hi pganeriwal,

    It's looks like hardware issue it's better to return and get a new one from flipkart. Is there any return policy you have. 
    Thanks Easwar,
    The tablet was purchased in December 2020, hence the return and replacement duration is over.