Nitro 5 AN515-56 I can't use GPU1(NVIDIA GTX 1650)

HotZeus
HotZeus Member Posts: 2 New User
edited August 2021 in Nitro Gaming
Hello, a few days ago I bought an Acer Nitro 5 AN515-56. I have been updated all of my drivers and did it everything what I need to do. Firstly I downloaded CSGO, and started to play but my FPS value was very low :confused: I just got 50-60fps. I closed to value fixer but nothing changed. Then I downloaded War Thunder, and when I was trying to play the game warned my it's say "You are using integrated graphics card please use external graphics card to get better performance." and then I removed GPU0(Intel(R) Iris(R) Xe Graphics) in device manager for only use GPU1(NVIDIA GTX 1650). It worked, GPU1(NVIDIA GTX 1650) activated then I was opened War Thunder, and I was got 5 FPS. After that I have been activated GPU0(Intel(R) Iris(R) Xe Graphics) in device manager quickly. When I was activated GPU0(Intel(R) Iris(R) Xe Graphics), GPU1(NVIDIA GTX 1650) still worked. Then opened War Thunder again and I got 30-40 fps same as before. Later, Intel Driver and Support Assistant gave an update warning, I did the update and then GPU1(NVIDIA GTX 1650) stopped working... What can I do?

Thread was edited to add model name to the title















Answers

  • NaRa85
    NaRa85 Member Posts: 48 Devotee WiFi Icon
    Under NVidia control panel, choose "High Performance NVIDIA" as the preferred graphic processor. Do test it see whether this step is working for you.


  • HotZeus
    HotZeus Member Posts: 2 New User
    I already tested but nothing changed.
  • Ingrid-Inactive
    Ingrid-Inactive Inactive Posts: 3,612

    Inactive

    edited September 2021
    Hello HotZeus, 

    I suggest
    reinstalling the OS. If the issue persists We recommend the contact with the support in your region 
    1. Press and hold the Power key for 5 seconds to power the system off completely.
    2. Turn on the computer and press the Alt and F10 keys at the same time when the Acer logo appears on the screen.
    3. You should see a message that says "Please Wait" and your computer will boot to a blue screen that says "Choose an option."
    4. Select Troubleshoot.
    5. Click Reset this PC.
    6. Pick a recovery option: Keep my files or Remove everything.
    7. Click Next and follow the instructions on the screen.
    Best Regards, 
    Acer-Ingrid