AN515-55-52H0 no sound since windows updates on realtek drivers

BeND1971
BeND1971 Member Posts: 1 New User
edited August 2021 in Nitro Gaming
hello!!!

AN515-55-52H0 no sound since windows updates on realtek drivers

Hello, got my nitro 5 AN515-55-52H0 5 days ago.  Did all updates and lost sound.  I did a full reset on my laptop yesterday and I now know that the windows updates killed my sound card drivers

The drivers in devices managers in sound, video, and game controllers are gone.  I get an x on the volume icon at the bottom right in the tray

I tried reinstalling the newest drivers from acer support page for my laptop but still doesn't work.  It might work for 1 or 2 reboot and it goes disable again.  I got the newest drivers from their web site but still doesn't fix my issue

I did a search on google and I am not the only one having issues like mine.  Many people are complaining about the sound card driving disappearing from device manager and having no sound

Anyone else having this issue with their Nitro?  Any fix?  Acer is aware?

Thanks