Acer C22-760 (LugCi36100U) Ram Upgrade Issue

Koon
Koon Member Posts: 1 New User
edited August 2021 in All-In-One PCs
Just bought a new 8gb DDR4(2400) ram - KVR24S17S8/8 to replace the original 4gb ram.

After I install the new ram, the computer screen is not working. It showed the power was on, fan is spinning but still black screen.

Tried install back the old 4gb ram and the computer runs smoothly, but with the new 8gb ram it become black screen.

Wondering is the power voltage issue or this new ram is not fit with my computer, please help. Thank you

Comments

  • billsey
    billsey ACE Posts: 34,672 Trailblazer
    Spec says the C22-760 models support either 1066 or 1333 memory, not 2400.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.