Random Not Responding Aspire 7 A715-72G

NobleMode
NobleMode Member Posts: 12

Tinkerer

edited August 2021 in Aspire Laptops
Hello, I have a Acer Aspire 7 A715-72G and I have it for like 2 years now, it has a GTX 1050 4Gb, i5 8300H and 16GB of DDR4, I have resetted my laptop for 2 times now and after the second reset, my software become extremely unresponsive, steam download usually being chunky instead of one smooth download, app randomly not responding and some time took an extremely long time for games like Tarkov, Garry's Mod and some other game, this doesn't happen before the first reset or before the second reset, this only happen on the second reset, also my fans are making weird noises

Please help, thank a lot

Thread was edited to add model name to the title


Best Answer

  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder
    edited August 2021 Answer ✓
    Aha!

    So we have the problem, but i'm afraid its bad news. It looks like the drive is failing, but good news we caught it before the drive died totally and resulted in you losing everything!

    I would recomend getting a new drive as soon as possible and getting it swapped across, drives usualy are not covered under warranty but if you do it yourself drives are really cheap, or any computer repair shop or Acer will be able to sort you out.

    Back up your data to a USB / External drive / cloud drive ASAP! Its impossible to say how long left it has, it could be days, it could be years.

    ==============================================================================================================================

    Now for the nitty gritty of what it means (if you are interested, if not ignore me) , the way drives work is they store your data in little areas called sectors. You drive have lots of these, but they do wear out over time, each one only being able to be written to or read from so many times. You have hit that max number for some of your sectors and they are no longer working.

    The [05] Reallocated Sectors Count: 1018  : Is how many of these pockets of data have already failed

    The [C5] Current Pending Sector Count: 120 : Is how many of these have died since the drive has last turned on (*if i rember right)   

    Drives usually have around 1%  spare sectors, but not all of them will be usable, and there is no way to know how many are left, the drive just keeps asking for new ones until it cant anymore. Numbers on either of those things are kind of like death spiral, its started to fail and will continue to try to re-alocate sectors untill it cant anymore. Once the drive cant do any more re-allocation, the drive will enter a Read-Only mode as a last ditch attempt to save the data and make it readable for data recovery.

    For a much better write up you can check out this blog here:
    https://harddrivegeek.com/reallocated-sector-count/

Answers

  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder
    it could be the disk maybe that would explain some of the randomness, does crystal disk info show any warnings (its a tool which reads the smart info of the disk)
  • NobleMode
    NobleMode Member Posts: 12

    Tinkerer

    Hi thank for responding unlike my computer

    I ran crystal disk info and it show me that my disk health is "Warning Level"
    It has 2 errors:
    [05] Reallocated Sectors Count: 1018
    [C5] Current Pending Sector Count: 120

    Is there anything and if there is, how do I fix it

    Thank
  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder
    edited August 2021 Answer ✓
    Aha!

    So we have the problem, but i'm afraid its bad news. It looks like the drive is failing, but good news we caught it before the drive died totally and resulted in you losing everything!

    I would recomend getting a new drive as soon as possible and getting it swapped across, drives usualy are not covered under warranty but if you do it yourself drives are really cheap, or any computer repair shop or Acer will be able to sort you out.

    Back up your data to a USB / External drive / cloud drive ASAP! Its impossible to say how long left it has, it could be days, it could be years.

    ==============================================================================================================================

    Now for the nitty gritty of what it means (if you are interested, if not ignore me) , the way drives work is they store your data in little areas called sectors. You drive have lots of these, but they do wear out over time, each one only being able to be written to or read from so many times. You have hit that max number for some of your sectors and they are no longer working.

    The [05] Reallocated Sectors Count: 1018  : Is how many of these pockets of data have already failed

    The [C5] Current Pending Sector Count: 120 : Is how many of these have died since the drive has last turned on (*if i rember right)   

    Drives usually have around 1%  spare sectors, but not all of them will be usable, and there is no way to know how many are left, the drive just keeps asking for new ones until it cant anymore. Numbers on either of those things are kind of like death spiral, its started to fail and will continue to try to re-alocate sectors untill it cant anymore. Once the drive cant do any more re-allocation, the drive will enter a Read-Only mode as a last ditch attempt to save the data and make it readable for data recovery.

    For a much better write up you can check out this blog here:
    https://harddrivegeek.com/reallocated-sector-count/

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi NobleMode,

    How much memory space left in your HDD ?
  • NobleMode
    NobleMode Member Posts: 12

    Tinkerer

    @Leostat Thank a lot, i already ordered a NVME SSD for faster boot up cus i already suffered enough from long boot up times

    @Easwar i have used about 25% of the total drive (250gb of 1TB drive)