INVALID SERIAL NUMBER OR SN NUMBER

Adeline1983
Adeline1983 Member Posts: 1 New User
I've purchased my Acer laptop in August 2020 and have been struggling to register it since then. I purchased it in India in case that helps. I'm at my wits end and do not know what I'm doing wrong. I am sure I am entering the correct SN as well as the SNID but it still says it is invalid. I was checking online and it says the SN should be 22 characters long.. however mine is definitely not 22 characters. Also the SNID they say should be 11-12 numbers but mine is not.. I just want to get this registered and I'm running out of Ideas as I am never able to connect with customer care over the phone nor get thru chat support., Any help is highly appreciated

Comments

  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder
    If you open acer care centre i think the serial number and SNID are in there as well, do they match whats on the sticker?
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi Adeline1983,

    Get into the BIOS page there serial.no will be available.