Anyone know the acer Australia proof of purchase email address?

bbear
bbear Member Posts: 1 New User
edited August 2021 in Members Lounge
Just got off the phone confirmed the email I was meant to send pictures of a faulty charger and proof of purchase to but the address given keeps bouncing back. Really don't want to spend an hour on hold again. 

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  • StevenGen
    StevenGen ACE Posts: 12,480 Trailblazer
    bbear said:
    Just got off the phone confirmed the email I was meant to send pictures of a faulty charger and proof of purchase to but the address given keeps bouncing back. Really don't want to spend an hour on hold again. The email I was told to send to was popaca@acer.com 

    I'm in Sydney Australia and the reference that I get from going to the Aussie Acer site is on this page: Email Support (acer.com) which says:

    "Email Us a Question - Fill in the fields on this page and click Submit to send an email to our support team. We will reply to your message as soon as possible" then you will have to put in your serial number 

    So try the above as Acer Australia are very helpful and they will assist you otherwise, phone them again on Technical Support: 1300 365 100 and find out.  


  • bbear

    Please refer the details from the link given below:

    https://www.acer.com/ac/en/AU/content/service-contact

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  • Easwar
    Easwar Member Posts: 6,727 Guru