TOUCHPAD ACER NITRO AN515-52

samkitshah1

I installed SSD in my laptop and reinstalled OS.
My touch stopped working.
in BIOS when its on basic mode it shows like the below img.


.

while seeing its logs i cans see 2 devices like this:

Need help!

William_mk2

@samkitshah1

Please look at the key f6 and f7 key on keyboard .    You can see the hand symbol with fingers .   That denotes the touchpad function key.   On some models it will be on f6 and some models it will be on f7.    So we need to use the right key depending upon the laptop model .   If fn + f7 is not working then we have to use f7 alone to make it to work.     

On some old laptop models there will be a separate button right  next to touch pad area which is beow the space bar.  It is used to turn on and off the touch pad.  On some old models it will be right next to power button.   On all new models, f7 key is used to enable and disable the touch pad. 

If you would like to disable and enable the touchpad, please press and hold  fn key on the keyboard and then press f6 or f7 once.    If the touchpad is not getting disabled or enabled you can either press f6 alone or f7 alone without holding the fn key.      It is used to enable or disable the touchpad..    

After disabling and enabling the touchpad check how it is working.. 

If it is still not working 
Go to support.acer.com 
chose your country 
type snid or chose your model 

go to drivers - Install the i/o drivers first and then install the touch pad driver 

It should work fine.    Please don't forget to install the i/o drivers first..

samkitshah1

Hello , Thank you for this but,

1. when i press fn+f7 there nothing happens
2. When i try to reinstall serail io driver it shows the below error
3. 
   
4. I am unable to uninstall Serial IO from control panel too.

Stuck in this, Please help!

William_mk2

samkitshah1

Kindly follow the details from the link given below: 

https://www.acer.com/ac/en/US/content/support-product/7572?b=1

Click on driver
download the i/o driver
After downloading the driver - click on the zip file 
click on the extract on the top - click on extract all 
Once the files are extracted - click on setup io file 
It will install..

Please do the same steps for installing the touchpad driver... 

Note: Please use the link above.. 

If it is still not working , please install the chipset, card driver and the other drivers and then install the i/o driver and touchpad driver..