"base system device" not installed (AN515-54)

DeleteButton
DeleteButton Member Posts: 19 Troubleshooter
edited August 2021 in Nitro Gaming
i have acer nitro 5 w/ i5-9300h, gtx 1050, 8gb ram. replaced original 256gb ssd with new 500gb ssd. model (AN515-54)
I did a clean install of win10 yesterday and checked device manager to see if everything is installed correctly and I saw that the Base System Device has a warning symbol on it. searched online and saw another reddit post (https://www.reddit.com/r/techsupport/comments/lngzm0/base_system_device_driver_missing/) with the same situation and similar hardware ids for my base system device. 
here are the Hardware IDs for my device-
PCI\VEN_8086&DEV_1911&SUBSYS_13311025&REV_00
PCI\VEN_8086&DEV_1911&SUBSYS_13311025
PCI\VEN_8086&DEV_1911&CC_088000
PCI\VEN_8086&DEV_1911&CC_0880
I also have these optional driver updates. will any of these install the base system device? https://cdn.discordapp.com/attachments/693925504725549120/873632635098890270/ApplicationFrameHost_cPlZxGZbRb.png 

​//Edited the content to add model name.

Answers

  • access Windows update. Then click on optional updates and install all drivers.
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