ACER SWIFT 3 SF314-55g display turns white completely white at certain angles.

Telon · December 2021

I am having the same problem. Has anyone found eDP cable ??

egydiocoelho · December 2021

@Telon What is the exact model? Example an515-55-58vh.

raghavpatel1413 · December 2021

Hola, I am facing the same issue with the same model. Acer Swift 3 314-55g. Acer care told me to change the display and it's cost 40 % price of a new laptop. What a drag! Any suggestions guys?

billsey · December 2021

The eDP cable part number is: 50.H3UN5.001 or 50.H3UN5.002. Likely the difference between the two is just the vendor Acer sourced from. If the issue is the cable than that will solve it, if it's the display it will not.

raghavpatel1413 · December 2021

Thanks! Billsey. I think my display is good. Every pixel is okay. I will eDP cable.

billsey · December 2021

Let us know how it comes out. Especially if you can figure out what is bad with the old cable!

raghavpatel1413 · January 14

I am unable to find those cables in India. I tried all the local shops and online stores. Acer store told me to take 30 days with 5000 INR and no guaranty to repair. I am not sure what to do now.

billsey · January 16

Do venues like Banggood or Aliexpress ship to your locale? They might be a good source...

kuldeep_529 · April 3

I also have the same issue , display only works at certain angle i guess there must be display cable problem but couldn't find one acer needs to make display cable for SG314-55G.

egydiocoelho · April 4

kuldeep_529 said:

I also have the same issue , display only works at certain angle i guess there must be display cable problem but couldn't find one acer needs to make display cable for SG314-55G.

I suggest you create a new topic.

Padmanaban · April 8

I am facing similar issue as well. Screen completely turns blank in almost all angles except one. Did this issue get resolved for any one of the users? If so, please point to the relevant details so that we can understand the root cause and process to fix this stuff.

newma · April 10

I am also facing same issue any solution available ??

Nebel11 · April 12

Dude, I have the SAME problem since April 2021! I bought my laptop from Flipkart in October 2019. I have been told to change the entire screen...ugh

Nebel11 · April 12

Please can we get together and form a class action lawsuit against Acer? I understand things can go bad, but the fact that they don't even stock spare parts for repairs is horrible. Please PM me if you have also been affected by this.

arunshekhar001 · April 13

Nebel11 said:

Please can we get together and form a class action lawsuit against Acer? I understand things can go bad, but the fact that they don't even stock spare parts for repairs is horrible. Please PM me if you have also been affected by this.

Once I replied saying the same thing on this thread and that message was automatically deleted somehow. But this is a very serious issue and must be resolved otherwise Acer will keep doing this to their customers.