Acer Predator Helios 300 PH315 RTX GPU throttling?

STRIKERWWW
STRIKERWWW Member Posts: 4 New User
edited August 2021 in Predator Laptops
Laptop: Acer Predator Helios 300
Model: PH315
CPU: Intel i7 10th gen
GPU: NVIDIA RTX 2060

I have owned this computer for around 6 months and I have had no issues with temperatures or fps drops until recently. One thing that I noticed was that when I play games (any games and on any graphics settings), my GPU just gives up. I would monitor the GPU temperature and performance on PredatorSense and it would be normal until suddenly GPU usage goes up to 100% and temperatures go down from 70 to 60. Is this GPU throttling? If so, how do I prevent it? Why does it say that my GPU usage is 100%? 

Here is an image of the temps and usage attached below. 


​//Edited the content to add model name.

Answers

  • Mangalam
    Mangalam Member Posts: 31 Troubleshooter
    @STRIKERWWW
    I think your system is running at a single channel ram (send me the ram in task manager), so it is only running at around 80% also your core clock is only 300 mhz so open nvidia control panel and go to 3d setting and scroll and the power management select prefer maximum performance.


    Sorry I can not 

  • Mangalam
    Mangalam Member Posts: 31 Troubleshooter
    STRIKERWWW
    I think your system is running at a single channel ram (send me the ram in task manager), so it is only running at around 80% also your core clock is only 300 mhz so open nvidia control panel and go to 3d setting and scroll and the power management select prefer maximum performance.


    Sorry I can not enter any images.

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited August 2021
    Make sure you setup all games/apps you want to run in the dgpu manually on nvcp 

    @Mangalam why do you keep repeating yourself (double posting) theres no need to :) also you can attach images either directly/via url or prtscr and paste in the url field and you can also attach as a file or use snipboard


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/