Touchpad missing Aspire 3 A315-23

AngKimi
AngKimi Member Posts: 7 New User
edited August 2021 in Aspire Laptops
It's been few days since I got Aspire 3 A315-23
now my touchpad is missing, I tried checking videos and answers on web.
I tried downloading touchpad drivers but there ain't serial IO driver for my model.
And there's no touchpad option in the bios too. fn+f7 isn't the issue either.
I dunno what should I do now

Thread was edited to add model name to the title


Best Answers

  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    Answer ✓
    Did it work when you first got it a few days ago?

    Jack E/NJ

  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    Answer ✓
    If you don't have any personal data worth saving on the drive yet, then try an ALT+F10 cold boot erase-everything factory reset. It's arguably the best way to rule in or rule out a hardware issue. If it fixes the issue, then make sure System Protection is turned on in Control Panel's restore point app so we can identify which update needs to be temporarily blocked. If it doesn't fix it, then you should try to return the machine to the vendor as defective for a refund or exchange before the vendor's returns policy period ends, usually only a few weeks. 

    Jack E/NJ

Answers