Help! Predator PH315-52 Charging Issues; Cord or Battery Problem?

rainabelle
rainabelle Member Posts: 1 New User
Hi, I need help diagnosing a charging issue with my Acer Predator Helios 300 PH315-52-78VL. I'm trying to figure out if it's a problem with the charge cable, the battery, or the laptop's charge socket itself.
I got my Acer in late 2019 and have played online games regularly without issue. For the past month I noticed my Acer started beeping randomly and cause framerate stutters while I played, but would go back to normal within a few minutes. In the last few weeks this problem got worse. It started beeping more often, and every time it beeped, it meant the charge cable had somehow disconnected while being fully plugged in. This issue worsened to the point where now my laptop won't accept a charge unless the cable is plugged in 'just so', making it unreliable for online gaming. I'm afraid one day it won't accept a charge at all, and my laptop will die permanently. I need to order a new charge cord and/or battery, but I need to know which to buy, and if the laptop is fixable if the charge socket itself is damaged.

I don't believe my laptop model has a reset pin button for the battery, and I'm unsure if the battery is removable. I admit I'm not the most hardware savvy.

Thanks so much for reading, please let me know if you need further information.








Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi rainabelle,

    Is battery charging 100%.