ES1 531 stuck at splash screen on startup

jump145
jump145 Member Posts: 1 New User
My ES1 531 model n15w4 is stuck at the splash screen on startup, unable to get into BIOS


Answers

  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    Press and hold power button for at least 5 seconds or until the laptop shuts off. Then remove charger. Then insert paperclip into reset pinhole on the bottom for about 30 seconds. Then plug the charger back in but wait till the battery charge LED turns from steady orange to steady blue. This may take time depending on the battery charge level or battery health. When the battery LED turns blue, then try to turn the machine on again.

    Jack E/NJ

  • StevenGen
    StevenGen ACE Posts: 12,485 Trailblazer
    jump145 said:
    My ES1 531 model n15w4 is stuck at the splash screen on startup, unable to get into BIOS


    Do a battery reset with a suitable pin at the base of the laptop first or take the battery out, then boot the laptop by pressing the F2 key to get into the BIOS, then go to the “Boot” section and make sure that your boot drive is at the 1st “Boot priority order” then go to “Exit” and “Load Setup Defaults” and reboot. If this problem persists then try to reset the BIOS by taking out the CMOS battery.


  • JennieE
    JennieE Member Posts: 3 New User
    Firstly, you may check if there are any external devices connecting to the laptop. Remove all of them (including removable battery if it has), and then run a hard reset, only connecting AC adapter and power to the laptop.

    Or, if you have a Windows repair disc, you may try running Automatic Repair to fix issues related to system.
    See detailed info here.