Predator PH315-52 shutting off randomly

moby0905
moby0905 Member Posts: 4 New User

To preface this, a week ago I got a warning saying that my SSD was at risk. I did some searching and whatever I found was either a bunch of really overwhelming technical stuff I didn't understand or what chalked it down to "false alarm." I got CrystalDiskInfo and Samsung Magician to check its health; CrystalDiskInfo showed everything as being fine, while Samsung couldn't even find it. I just left it alone, and now when I look at it, it says it's all working normally.


A few days after that, I started having issues with my charger. It would say it wasn't charging even though I had it plugged in, and I would have to move it around a bit for it to start charging again. Chargers do this sometimes, whatever.


Now my computer is shutting off randomly. It seems like I have to move my charger into a specific position for it to turn on because I've tried with it unplugged, and it won't work. There's no telling when it's going to shut off next. Yesterday I timed how long it stayed up once before shutting off, and got 15 minutes. After turning it back on, it didn't even stay up for a minute before shutting off again. I only had PredatorSense open. Possibly unrelated is that every time it starts up, it plays the startup sound. I have had this turned off since I got the computer. Even if I toggle it in PredatorSense, it will turn back on when it reboots after shutting off. 


I'm using it to type this now, and it's been on for almost 30 minutes with no interruptions.


Could it be related to the initial warning for my SSD, the battery, or something entirely different? 

Answers

  • moby0905
    moby0905 Member Posts: 4 New User
    I'd like to add that it only started shutting off like this last night.
  • Easwar
    Easwar Member Posts: 6,727 Guru

    Hi moby0905,


    # Try to update the battery driver

    1. Hold windows key and hit letter X.
    2. Choose the device manager option.
    3. Go with the option battery.
    4. Under the title battery.

    5. Right click on that option ----> Update all driver under the title battery.
    6. Choose "search automatically". 

    Check this T/S and post the result. ​
  • moby0905
    moby0905 Member Posts: 4 New User
    It says that the best drivers are already installed. I'm gonna try and get the battery looked at soon. I think the randomness of the shutdowns may be related to the cord not working right and the shutdowns alone related to the battery itself. 
  • moby0905
    moby0905 Member Posts: 4 New User
    I just got the battery and charging cord replaced a few days ago and it's working fine now, no shut-offs. The charger sometimes disconnects still, but there's a dent on the charging port so that could be why. However, I just turned it on and heard two short, loud beeps. Could this be related to the battery or the memory? I'm getting multiple answers when I search.
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited August 2021
    Usually multiple beeps are related with memory or other hardware as the normal battery beeps you should listen its when you plug in the adapter and not on all models but bare in mind if the adpater tip or mobo port are damaged you might listen to multiple bips for bad connection  between both u can also remove the acpi driver perform a battery powerdrain followed by a bios setup defaults and let the acpi reinstall again good luck :)


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  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi moby0905,

    So you fixed the issue right.