Sound turns off after updates

Options
DMoney449
DMoney449 Member Posts: 1 New User
I bought my Nitro laptop in late May.  

Every time it installs windows updates, the sound stops working.  The only way that I've been able to fix this is to reinstall an older version of the audio driver.

There must be a better way to fix this, having to reinstall and restart the computer multiple times a week is really frustrating and ridiculous for a relatively new machine.

Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Options
    Hi DMoney449,

    Reset this PC and keep my files
    1. Shutdown the unit. Press and hold alt+F10 key. Then turn ON the unit.
    2. You will get a blue screen. Choose the option troubleshoot. 

    3 Ways to Reset Acer Laptop to Factory Settings without Password


    4 Methods to Reset an Acer Laptop with Windows 7810 or Linux

    3 Ways to Reset Windows 10 Computer to Factory Settings  Password Recovery
    3. Select Keep my files to refresh your PC and reinstall your operating system without removing your personal files. Click Next to continue. Important If you have apps installed on your PC, they will be removed. Recovery - 25
    4. Resetting the PC will reinstall Windows, change settings back to their factory defaults and remove all preinstalled apps and programs without removing your personal files. Click Reset to continue.
    5. You will be shown the reset progress on the screen. The screen will turn off during the reset process.
    6. The screen will turn back on when it is installing Windows. Your PC will restart several times during the reset process.
    7. Follow the process until it completes.
    8. When your PC has completed the reset process, Windows will have been reset back to its factory default settings without removing your personal files.​