Acer Nitro 5 AN515-55-71UB stuttering

Protector330
Protector330 Member Posts: 4 New User
I recently bought 2 laptop Acer nitro 5 model AN515-55-71UB without the os, as soon as i istalled few games and program i noticed i have, only mine my brothers one is ok, random stuttering while gaming, watching video and even scrolling while i browse the websites i can see cleary when i use the scrolling a page. The stutter does last long around 1 to 2 seconds max but is really annoying to see it my specs were:
intel i7 10750h
ram 8gb
gpu rtx 3060
storage ssd 512gb
i thought it was maybe the ram or the storage so i upgrated
ram 8gb --> 16gb
ssd 512gb --> 1.5tb
but the problem still there, it last lesser around 1 sec but still there and random. I use google chrome thats why i put more ram but nothing. I tried some solution from older topic but it didn't worked can someone help me?

Answers

  • GAMING6698
    GAMING6698 ACE Posts: 8,436 Trailblazer
    @Protector330
    Did you install latest nvidia game ready driver?
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • Protector330
    Protector330 Member Posts: 4 New User
    yes and i also updated windows just in case but nothing. Should i reinstall everything ?
  • GAMING6698
    GAMING6698 ACE Posts: 8,436 Trailblazer
    edited July 2021
    @protector33
    Follow these steps in guide completely one by one-
    Windows 10 optimization guide for gaming — Acer Community
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • Easwar
    Easwar Member Posts: 6,727 Guru

    Hi Protector330,


    What is the hard disc free space?

  • AltamashMK9
    AltamashMK9 Member Posts: 88 Fixer WiFi Icon
    Hey, Did you manage to fix it? If yes then let me know as I have the same stuttering issue in game random frame drops for no reason at all
  • Protector330
    Protector330 Member Posts: 4 New User
    edited September 2021
    after some time yes, i did had to reinstall window and doing only some of the steps for example gpu, temporary files and the high precision event time. As for now is good and hope it will last. i don't know what steps you have to take but at least it worked for me.
    As for the hard disk in the ssd i did put another 1tb m.2 ssd and so i have a lot of space
  • AltamashMK9
    AltamashMK9 Member Posts: 88 Fixer WiFi Icon
    after some time yes, i did had to reinstall window and doing only some of the steps for example gpu, temporary files and the high precision event time. As for now is good and hope it will last. i don't know what steps you have to take but at least it worked for me.
    As for the hard disk in the ssd i did put another 1tb m.2 ssd and so i have a lot of space
    I resetted the window but yeah the issue is still there, Kindly list all the steps so I can try and fix my issue as well, Id really appreciate it man Im so stressed because of this
  • Protector330
    Protector330 Member Posts: 4 New User
    i will only write the number of the steps that i did and i think you can do it with whetever order, at least is what i did:
    the number 3
    the number 4
    the number 5
    the number 13
    the number 14 only second half from point 7
    the number 15
    and from nvidia pannel in the section of set physx configuration select the nvidia gpu.
    as for the acer apps i only downloaded nitro sense, that's what i did and somehow it worked i repeat i didn't follow the numers order so i'm not sure that you have to follow all the steps by number order.
    Hope it help you
  • AltamashMK9
    AltamashMK9 Member Posts: 88 Fixer WiFi Icon
    Alright man, Thank you so much for replying I will test it tomorrow and let you know 
  • AltamashMK9
    AltamashMK9 Member Posts: 88 Fixer WiFi Icon
    Ah man hard luck it didn't work sadly, there's some other issue but yeah trying to find the solution