keyboard typing wrong letters Aspire A515-51G

denz769
denz769 Member Posts: 2 New User
edited August 2021 in Aspire Laptops
Hi All,

Laptop model - Acer Aspire A515-51G
OS - Windows 10

my keyboard randomly types wrong letters, when pressed.
theres no fixed pattern. 
sometimes the characters are wrong from startup.
sometimes on startup the keyboard works fine. and aftersometime the letters go wrong. 

for example  - h types are hn
m types as m,
c types as cx

numpad , numeric keys and special characters work fine. 

things ive tried. 

hard and soft format of the laptop. 
uninstalling the keyboard driver from device manager and restart. 

still the problem is not fixed. 

any help would be greatly appreciated.

Thread was edited to add model name to the title


Answers

  • Oetam
    Oetam Member Posts: 44 Devotee WiFi Icon
    Hello,

    Keyboard controller gets bad and need to replace whole keyboard. 
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi denz769,

    Did you check the drivers after this "uninstalling the keyboard driver from device manager and restart".
  • denz769
    denz769 Member Posts: 2 New User
    edited July 2021
    Easwar said:
    Hi denz769,

    Did you check the drivers after this "uninstalling the keyboard driver from device manager and restart".
    I'm not sure. How can I check the driver after restart?
  • Easwar
    Easwar Member Posts: 6,727 Guru

    Hi denz769,

    Go to the device manager again. In there under the title keyboard what are all mentioned in it. Plz post the pic here.