Laptop not working normally

Lolo10
Lolo10 Member Posts: 1 New User
I’ve only had the laptop a couple of months and up until this week it’s worked perfectly. Last week I had a black screen when I tried to switch on which has now fixed itself but now all the function keys seem to be stuck on. If you press zero you get 0O if you press L you get *l[ and lots of stupid things like that. Tried changing the function keys in the bios menu but it’s made no difference. help!!!!

Answers

  • JackE
    JackE ACE Posts: 44,775 Trailblazer
    Shut the laptop off. Unplug the charger. Insert a paperclip into the reset pinhole on the bottom for about 30 seconds. Then plug the charger back in and wait for the battery charge LED to turn from solid orange to solid blue. Then turn the machine back on and immediately start tapping the F2 key to enter the BIOS menu. The press the  F9 key to load BIOS defaults. Then press F10 to save defaults BIOS settings and exit. The keyboard should now work normally.

    Jack E/NJ

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi Lolo10,

    May I know the full model name of your unit.