I am having a problem with my 2-year old Aspire TC-885-ES14 and I hope somebody can help me.
A few days ago my PC suddenly showed a black screen with the following message: "Reboot and select proper Boot Device or Insert Boot Media in selected device and press a key".
The PC worked fine until it happened. I didn't make any change to the PC. On that day, I performed "shut down" and left the desk. When I came back, I found the above error. It seemed like the machine restarted itself for some reason and failed.
Obviously the problem is the boot drive.
The machine has two SATA drives; one is a M.2 SSD drive (128GB) for Windows (boot drive) and a 1TB HDD for data.
The the drive letter for the SSD (Windows) was set to "C" and the HDD (Data) was set to "D"
Here is what I've got so far:
(1) In BIOS menu > Advanced > Integrated Peripherals, two disks are properly listed:
SATA Port0 Hard Disk SATAFIRM S11, 128GB [serial number]
SATA Port1 Hard Disk TOSHIBA xxxx, 1000GB [serial number]
(2) However, in BIOS menu > Boot Options > Hard Disk Drive Priority, there is no hard disk listed to select (empty).
(3) I used the Windows Recovery disk on USB that I created 2 years ago and tried Startup Repair, but it failed with the message "Startup Repair couldn't repair your PC".
(4) I tried Command Prompt and found out that drive letter C: is now assigned to the 1TB HDD drive and no SSD is found. I tried diskpart but the result is the same (SSD drive is not listed).
Seems like the BIOS recognizes the SSD physically but the Windows does not.
I have no problem with initializing the SSD and clean install Windows if necessary, but how?
I don't know if I can initialize or re-install Windows on the drive which is not even recognized.
And I don't want to make any changes to the HDD which is now recognized as C: drive.
Any help or suggestions are greatly appreciated. Thank you in advance.