Blank screen after chromebook update for Chromebook CB5-312T (R-13 on the cover)

Clinton57

Worked fine until today, when I restarted to apply the google update. 
After the update, I see the screen with the google logo and the word "chrome" for a second, then a black screen, then a flash of a white screen for a second, then black again. If I push the up button, it will show the login screen, then cycles to the screens listed above. 

I tried draining the battery, force restart, and using another screen through HDMI. No luck. As luck would have it, this happened a week past the end of product support. 

Easwar

Hi Clinton57,

Try to Hard reset your Chromebook

1. Turn off your Chromebook.
   
2. Press and hold Refresh + tap Power .
3. When your Chromebook starts up, release Refresh.

https://support.google.com/chromebook/answer/3227606?hl=en​

billsey

Just do a power wash to get the OS back to normal. The update must have been corrupted.

Easwar

Hi Clinton57,

Is there any update.