Aspire E15 screen all of a sudden has white and grey lines all over it (Laptop: e5-523g-958x)

Nice4WhatNice4What Member Posts: 72 Enthusiast

Nothing happened. This just started happening. Laptop 2.5 years old. Takes a while for it to be in the right angle to work again. A huge pain. Works fine with HDMI to TV.

Weirdly, log in to laptop screen works fine. Then soon as I am in it does this. 

Laptop: e5-523g-958x

What's the fix? Is there one?

Had many issues with this laptop from the start. ACER had to repair things right off the bat and that's with it being bought brand new, too.







FAQ & Answers

  • Nice4WhatNice4What Member Posts: 72 Enthusiast
    I should add: when I pull the left side of the screen forward it works til I let it go.
  • JackEJackE ACE Posts: 28,507 Trailblazer
    You likely need a new LCD video cable due to wear and tear of opening and closing the lid too much. Less than $20usd. Cable usually develops wire or conductor breaks in the cogested hinge assembly. Sometimes simply reseating the mainboard and screen connectors work by helping to clean their contacts.


    Jack E/NJ
  • Nice4WhatNice4What Member Posts: 72 Enthusiast
    Thanks.

    I actually almost never close the laptop over. I just set it to sleep and leave it open.

    As for the cable, does that need to be put inside the laptop?
  • tttttttttt Member Posts: 870 Seasoned Specialist
    @Nice4What

    I believe it is poor/loose connection. Open up the laptop to check connections or have an experienced technician do that for you.
  • JackEJackE ACE Posts: 28,507 Trailblazer
    Yes it needs to be opened whether or not you change the cable or simply re-seat both connectors to clean their contacts.
    Jack E/NJ
  • EaswarEaswar Ally Posts: 2,230
    Hi Nice4What,

    Are you getting the same screen in BIOS page also.
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