Pen Compatibility for Spin SP314-53N Stylus

refleurir
refleurir Member Posts: 4 New User
Hi all! I posted here earlier this month asking for advice on replacing the pen (Acer Active Stylus Pen ACS-57S NC.23811.06F) that came with my Spin SP314-53N. We concluded that I would be able to use any pen that was based on AES 1.0, so I ordered a Lenovo Mod Pen. Unfortunately, I can't get it to respond. Attempting to install any drivers/tablet service deployers results in the error "A supported tablet was not found on the system." The pen came with no instructions so I'm trying to piece together the issue myself, but after checking an archived version of the Acer stylus compatibility, I see that under the stylus type for NC.23811.06F is MPP 1.5, not AES 1.0. I'm guessing this is the root of the problem, but I understand very little of this and wanted to ask here for advice before trying to order another pen. 

Here is the archived chart that I referenced: https://web.archive.org/web/20210109191650/https://us.answers.acer.com/app/answers/detail/a_id/42675/~/acer-products-that-support-an-active-stylus

Thanks for any help you can provide. 

Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi refleurir,

    Contact acer tech support, Ask the tech for the right stylus and they can place an order for it also if you are ready to pay,

    https://www.acer.com/worldwide/
  • StevenGen
    StevenGen ACE Posts: 12,679 Trailblazer
    refleurir said:
    Hi all! I posted here earlier this month asking for advice on replacing the pen (Acer Active Stylus Pen ACS-57S NC.23811.06F) that came with my Spin SP314-53N. We concluded that I would be able to use any pen that was based on AES 1.0, so I ordered a Lenovo Mod Pen. Unfortunately, I can't get it to respond. Attempting to install any drivers/tablet service deployers results in the error "A supported tablet was not found on the system." The pen came with no instructions so I'm trying to piece together the issue myself, but after checking an archived version of the Acer stylus compatibility, I see that under the stylus type for NC.23811.06F is MPP 1.5, not AES 1.0. I'm guessing this is the root of the problem, but I understand very little of this and wanted to ask here for advice before trying to order another pen. 

    Here is the archived chart that I referenced: https://web.archive.org/web/20210109191650/https://us.answers.acer.com/app/answers/detail/a_id/42675/~/acer-products-that-support-an-active-stylus

    Thanks for any help you can provide. 


    "refleurir" you can buy these pens easily on either Amazon or eBay "Acer Active Stylus Pen ACS-032" its about US $28.50. 


  • refleurir
    refleurir Member Posts: 4 New User
    Thank you for the suggestions! I have contacted Acer and unfortunately the stylus is not in stock, and they couldn't estimate when it would be in stock again. And I should have clarified that I needed a pen that utilizes pressure sensitivity, as I use my laptop for digital art. I appreciate you looking though! I couldn't find a way to get around this problem, so I just bought a tablet to use instead. Couldn't afford to wait since I need it for school and work.