bluetooh does not work!

Peterpablo69 Member Posts: 1 New User
i bought a new ace 315 with bluetooh. i tried connecting my xbox controller and airpods and it would not work on airpods, on xbox controller it connects but keeps dropping then connecting again. is there any way to fix the problem or does the factory has to fix it? 


  • ragsak28
    ragsak28 Ally Posts: 677
    edited July 2021
    Hi @Peterpablo69

    You can try to do a hard reset in the laptop. Hope fully that should help you in some way.

    You need to press the power button and the refresh button in the laptop for about 10 secs.

    After that you can try to check with the bluetooth connectivity.

    Hope it will help you in some way.
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi Peterpablo69,

    Change the Bluetooth power setting
    Your Bluetooth device may fail to connect correctly at a low-power state. ... Then, right-click your Bluetooth device and click Properties. 3) Select the Power Management tab. Then, uncheck Allow the computer to turn off this device to save power, and click OK.