Nitro 5 Repeatedly Facing Disk Error even after multiple install

Ret2301
Ret2301 Member Posts: 1 New User
edited July 2021 in Nitro Gaming
Hello Friends, 

I have a Nitro 5 and the problem started when suddenly my C drive crashed and then windows 10 didn't boot up. I reinstalled Win10 using USB however the problem happened and the reinstall process continued with the same issue. 

Due to lack of knowledge for anything better I downloaded a fresh copy of Win10, however the problem continues... 

Can someone guide me please. 

The device is hardly 1.5 years old. 

Thread was edited to add model name to the title


Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi Ret2301,

    Reset this PC and keep my files
    1. Shutdown the unit. Press and hold alt+F10 key. Then turn ON the unit.
    2. You will get a blue screen. Choose the option troubleshoot. 

    3 Ways to Reset Acer Laptop to Factory Settings without Password


    4 Methods to Reset an Acer Laptop with Windows 7810 or Linux

    3 Ways to Reset Windows 10 Computer to Factory Settings  Password Recovery
    3. Select Keep my files to refresh your PC and reinstall your operating system without removing your personal files. Click Next to continue. Important If you have apps installed on your PC, they will be removed. Recovery - 25
    4. Resetting the PC will reinstall Windows, change settings back to their factory defaults and remove all preinstalled apps and programs without removing your personal files. Click Reset to continue.
    5. You will be shown the reset progress on the screen. The screen will turn off during the reset process.
    6. The screen will turn back on when it is installing Windows. Your PC will restart several times during the reset process.
    7. Follow the process until it completes.
    8. When your PC has completed the reset process, Windows will have been reset back to its factory default settings without removing your personal files.​

  • batmalin
    batmalin Member Posts: 4,231 Guru
    Great! How resetting the PC will fix HW issue with the HDD? He already reinstalled it twice! OP you need to get a new HDD/SSD.
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder
    As batmalin says I'd check the health of the drive :) you can do a basic check by running in a admin CMD window

    wmic diskdrive get status

    And if you install crystaldiskinfo (it's just one I know, no other reason!) You can read the smart info of the drive to see if its reporting a failure at all
  • Easwar
    Easwar Member Posts: 6,727 Guru
  • Mayankkanti
    Mayankkanti Member Posts: 1 New User
    @Ret2301 were you able to fix your issue ??
    if yes , can you share how did you do it