Nitro XV282K won't leave sleep mode

ELiTESHOT
ELiTESHOT Member Posts: 1 New User
edited July 2021 in Nitro Gaming
I am having difficulty waking the monitor when the PS5 is waking from rest mode. Nothing will work on the monitor, not even the menu prompt from the back buttons. The light will turn from orange to blue, but nothing shows up on the display. Sometimes even the sound will be coming through the monitor, but no display. Menu won't work, nothing. The only solution is to unplug the power cord for 30 seconds and plug it back in. When I first plugged the monitor into the PS5 I couldn't get anything to work until it magically turned on for no reason. I went to the PS5 settings for device signal and set it to off. Immediately the monitor would turn on when the PS5 was completely turned off. But now the monitor won't respond when waking the PS5 from rest mode.

I tried using my old computer monitor to see what would happen and it worked perfectly. It would wake up from rest mode and off mode. So there must be either a setting with the monitor or something is wrong. Any ideas?

Comments

  • Ishco
    Ishco Member Posts: 3 New User
    I'm having a similar issue, If I'm waking the PS5 from rest mode I need to turn the monitor on manually to get it to work but even when it shows a picture I can only play on 1080P@120. after a reboot it will work normally again.
    Did you find any solution?
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi Ishco,

    May I know the full model name of your unit.

  • Ishco
    Ishco Member Posts: 3 New User
    Easwar said:
    Hi Ishco,

    May I know the full model name of your unit.

    Sure, it's Acer Nitro XV282K.
  • Ishco
    Ishco Member Posts: 3 New User
    Ishco said:
    I'm having a similar issue, If I'm waking the PS5 from rest mode I need to turn the monitor on manually to get it to work but even when it shows a picture I can only play on 1080P@120. after a reboot it will work normally again.
    Did you find any solution?
    So I got it figured out.
    I updated the firmware of the monitor and all seems to work normally now.
  • LKH1234
    LKH1234 Member Posts: 1 New User
    I have the same problem - the monitor will not wake from up from PS5 sleep mode or when turning on the PS5. I have found the new firmware update in the support side for the xv282k, but I can’t find anywhere how to do the firmware update. Please help - getting more and more desperate
  • marcodj
    marcodj Member Posts: 4 New User
    edited September 2021
    Download the firmware. This contains the instructions for the update.
    
    After that, the XV282 works perfectly with the PS5 also in 4K / 120hz

  • Moonlight_nimbus
    Moonlight_nimbus Member Posts: 1 New User
    Hi guys which monitor did you buy the standard model or xbox edition for ps5?... 
  • Pshiddy
    Pshiddy Member Posts: 1 New User
    I just downloaded the firmware update for my acer XV282K nitro monitor and the second the update completed, my monitor went black. The power light is off and I am unable to turn it on. Any ideas?