Laptop Repair Suspended

keeyri
keeyri Member Posts: 1 New User
I sent in my laptop under warranty to the repair center and just logged in today to see that the repair is suspended with no word from support. I have sent a chat to support with no response yet, and am unsure of why my repair was suspended at this time. The laptop's hinge became detached and started pulling at the screen, which I now see is a common Acer issue. Is there anyway I can get this fixed under the warranty?

Answers

  • ragsak28
    ragsak28 Ally Posts: 677
    Hi @keeyri

    If your repair case is suspended I would recommend you co contact Acer directly and ask for further information about the reason for the suspension of the case. 

    Hope it will help you in some way.