Aspire V5-552P-7480 Touchpad/Trackpad and Keyboard don't work at the same time???

justmikeZX
justmikeZX Member Posts: 1 New User
edited July 2021 in Aspire Laptops
So yeah, I have a lot of software better with keyboard AND mouse at the same time, but I need an external mouse and/or keyboard. Is there a fix to this? (Acer Laptop: Aspire V5-552P-7480)

Thread was edited to add model name to the title


Answers

  • William_mk2
    William_mk2 ACE Posts: 4,174 Pathfinder
    @justmikeZX

    Please look at the key f6 and f7 key on keyboard .    You can see the hand symbol with fingers .   That denotes the touchpad function key.   On some models it will be on f6 and some models it will be on f7.    So we need to use the right key depending upon the laptop model .   If fn + f7 is not working then we have to use f7 alone to make it to work.     

    On some old laptop models there will be a separate button right  next to touch pad area which is beow the space bar.  It is used to turn on and off the touch pad.  On some old models it will be right next to power button.   On all new models, f7 key is used to enable and disable the touch pad. 

    If you would like to disable and enable the touchpad, please press and hold  fn key on the keyboard and then press f6 or f7 once.    If the touchpad is not getting disabled you can either press f6 alone or f7 alone without holding the fn key.      It is used to enable or disable the touchpad..    

    After disabling and enabling the touchpad check how it is working.. 


    If it is still not working 
    Go to support.acer.com 
    chose your country 
    type snid or chose your model 
    go to drivers - Install the i/o drivers first and then install the touch pad driver 


    Regarding keyboard issue.. 


    Try windows x 
    go to device manager 
    expand keyboard 
    right click on keyborad driver - uninstall 
    Restart the computer 

    It should work fine.. 


    If you still want to buy the external keyboard and mouse,  please visit the website - support.acer.com - chose your country - click on shop to buy the keyboard and mouse.   Alternatively,  on the top right corner you can find the phone no to contact Acer store.

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • You need to increase the touchpad sensitivity:

    You will find that you can move the touchpad when typing, after changing the sensitivity.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)