My Camera driver i removed and can't rescan driver

RioNITRO51

Hi there!,


before the update in 1903, I removed the camera driver on the laptop. because i watch hacker movie and i'm scared to be plow. However, now is the time for online school and I need a camera but I can't rescan the driver. I checked the AN515-51 nitro driver manual. but did not find the camera driver like other acer laptops. can i have the download link of the camera on this laptop?. because I need it. when I took this laptop to an official acer service. they have reinstalled windows but still can't. and they unplugged my camera and put it in another laptop with the same series but my camera is fine. they told me to ask the camera driver to the central acer. when I asked them, they said no I had to ask for it myself through customer service they said. can i just ask the camera installation driver? because this is very important to me. Thank you.

sorry for my bad english

William_mk2

RioNITRO51

First of all we need to find out whether your camera is getting detected on your computer.  

Doing the power drain and bios defaults will really help.  Kindly follow the steps given below:

Turn off the laptop. Disconnect or unplug  the charger cable, devices or any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, you can find a  pin hole. It is a tiny hole. You can a find a battery symbol indicator next to the hole. It is like a + and - sign symbol as though somebody is trying to shift the battery out. Insert the pin on to the hole for 30 seconds. Remove the pin. Flip the laptop. Connect the charger cable, turn on the computer.  Only on laptops where the battery is inbuilt you can find the battery reset hole on the back of laptop.

If you dont find a pin hole on the back of laptop then you might be using removable battery. There is no need to unscrew anything to remove the battery.  Turn off the laptop. Disconnect or unplug  the charger cable, devices and any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, please look at the top or bottom depending on the way you look at it. You can find a long door. It is a battery removable door.  Just below that you can find a latch.  If you move the latch you can remove the battery door. Once the battery is removed,  flip the laptop. Open the top cover, press and hold the power button for 1 minute. Connect the battery back on the back of computer. Connect the charger cable back and then turn on the computer. 

 

If you don’t see a reset pin hole on the back of laptop or if you are not able to remove the battery (if it is inbuilt ) then please unplug all the cables and devices out of laptop.   Hold the power button for 1 minute.   Connect all the cables back and restart the computer.  

While turning on the computer, tap f2. It  will go to bios. Press f9  once. It will show load bios defaults with a yes or no popup. Press enter. Popup screen will disappear.  Press f10 once. It will show save changes popup with yes or no. Press enter. Computer will restart and it will load into windows.   

Try windows x 
Go to device manager 
check whether you see camera  on the list of devices

If you are not able to see the camera 
click on view menu on the top
click on show hidden devices
check whether you see camera 


On search ( type here to search )  on the lower left corner of screen
type camera 
click on camera  ( Below apps )  on the top
check whether your camera is working ... 

On search ( type here to search )  on the lower left corner of screen
type camera 
click on camera privacy settings on the top
Check Allow access to camera on this device 
check whether camera access for this device is on 
If it is not on - click on change and turn it to on

Below Allow access to the camera on this device 
Chose allow apps to access your camera is on 
It it not on please turn it to on

Below Allow access to the camera on this device 
chose which mirosoft store apps can access yoru camera
Turn it to on for the desired apps 

Allow desktop apps to access your camera 
Turn it to on