E1-571 random restarts after RAM upgrade

Davster1972
Davster1972 Member Posts: 1 New User
Got the acer E1-571-33114G50Mnks and upgraded to 8gb ram. Now during large file download or HD game playing the laptop restarts. No error messages or blue screens. The new cards feel hot on restart but cool down OK and laptop runs fine with low processing tasks. Anything I should have done after RAM install? Got a new battery too but hasn't made anything better or worse. Cheers for any help! 

Answers

  • JackE
    JackE ACE Posts: 45,082 Trailblazer
    >>>The new cards>>>

    Did you get an 8GB kit consisting of a matched identical pair of 4GB DDR3 1333MHz or faster modules?

    Jack E/NJ

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi Davster1972,

    # Try to get the BIOS page.
    1. Turn OFF the unit.
    ​2. Press and hold the F2 key and turn on the unit. 
    3. You will be in setup utility page. 
    4. Once you got the screen release the F2 key.
    5. Tap on F9 key and hit enter key without changing the option.
    6. Tap on F10 key and hit enter key without changing the option.
    7. Your unit will restart by itself. 

    Check this T/S and post the result. ​