My spin5 sp513 54n laptop screen has stopped working
Eliben77
Member Posts: 7
Tinkerer
Hi. I bought this acer laptop from amazon just 4 month ago and its screen is not working. External screen works. Who can help me with this? I live in Israel and bought it from American Amazon
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Answers
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Does the screen not work at all, or does it display the splash screen, then go off when Windows loads?
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The screen was black all the time. But external screen worked. Even touch was working. So I have realised that this happened after windows update. Eventually I have made full reset , and the screen started working again. Thank you very much!0
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Good to know and glad you got it sorted.
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Had the same problem with my spin 5 513-54n. Went to Acer service center 2 weeks ago and still waiting until now. So unreliable, I hope i can just get a refund since i just bought it 6 months ago and I am not even a heavy user.0
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Did that same update reinstall?
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Bry2sy said:Had the same problem with my spin 5 513-54n. Went to Acer service center 2 weeks ago and still waiting until now. So unreliable, I hope i can just get a refund since i just bought it 6 months ago and I am not even a heavy user.0
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Same problem here. External display works but laptop display remain black. Touch also works.0
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Did anyone find a way to resolve this? I am having the same issue and I have tried to reinstall Windows and Graphics drivers several times, I still can't get back my screen to work0
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Same problem for me but even external display does not work!0
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Hi All,
Just got the same problame 2 days ago.
Any solution?
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@Tzvika rather than camping out on a thread from 2021, please start a new thread using the Ask a Question button. Include your full model number, a description of the problem (does yours also work with an external screen like the original post?) and what you have tried so far to diagnose the problem. Your full model number is usually on the same sticker as your serial number, it should look something like SP513-54N-xxxx.
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