Acer Gaming monitor KG1 series black screen on 240 hz

Steve18
Steve18 Member Posts: 3 New User
Bought the Acer Gaming monitor KG1 series last month then bought a display port to mini display port cable just for me to use the 240 hz refresh rate, every time i switch it to 240 hz 1080p or 720p the screen just turns black, i then started tweaking the refresh rate in-game dota2 and its still on black screen. whats the purpose of me buying a 240 hz monitor when it keeps on going black screen?!

i am using a gaming laptop Omen-X with GTX 1080

Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi Steve18,

    Monitor self test,

    1. Power OFF the unit.
    2. Unplug all the cables.
    3. Press and hold the power button for 30 seconds.
    4. Turn ON the unit and check.
  • Steve18
    Steve18 Member Posts: 3 New User

    Hi Steve18,

    Monitor self test,

    1. Power OFF the unit.
    2. Unplug all the cables.
    3. Press and hold the power button for 30 seconds.
    4. Turn ON the unit and check.
    That doesnt do anything
  • billsey
    billsey ACE Posts: 34,601 Trailblazer
    As far as I can determine when looking at the GTX 1080 specs, the DP is version 1.4. Are you sure the cable is 1.4 or later? Which KG1 model did you get?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.