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Battery charging problem Aspire A715-71G-55KS,

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FAQ & Answers

  • George0George0 Member Posts: 23 Networker
    JackE said:

    Was it perhaps under intensive CPU/GPU or GPU load at any time during this period? The reason I ask is that if the power demand  exceeds the charger's power output, the battery kicks in to meet the demand. At those times, the battery is draining even though it's plugged in.
    There was high CPU load, it could be a possible explanation. I haven't notice battery discharging in the past, the charger is the original and supposed to be 19 V*7.1 A = 135 Watt.

    If it persists tomorrow, maybe I will try removing the battery and see if it works.

  • JackEJackE ACE Posts: 39,846 Trailblazer
    >>>If it persists tomorrow, maybe I will try removing the battery and see if it works.>>>

    That might not be a good idea if you intend to heavily load up on the charger alone or on the battery alone. You risk a sudden shutdown if either alone can't meet the power demand though the new battery should probably do better than old one did by itself in power delivery.  The charger, while it can theoretically deliver 7amps @ 19v, it must autoswitch down to 15-16v to match the battery & mainboard requirements. So not sure if it can  deliver  the amps needed to keep the system going full tilt.


    Jack E/NJ
  • oskamoskam Member Posts: 2 New User
    George0 said:
    I found that battery pack from a seller in my country yesterday, it was delivered today. Installation was easy, most frustrating part was bending the cable like the old battery so that it could reach the motherboard's connector. The old battery was a bit swollen.

    It charged to 100%, I discharged it to 10% and again to 100% without any problems. It reports 49/48 Wh and 16.7 V which seems normal for a new battery. Everything now concludes that it was indeed the old battery's fault and (fortunately) not any motherboard circuit.
    Thanks for your assistance.
    I also thought that it was battery problem.
  • MasrahMasrah Member Posts: 1 New User
    edited September 19

    Hi Every one !

    I have the same laptop & I do have the same problem has anyone figured out a solution yet?

    @George0 @JackE

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