Spin 713 - mouse/cursor keeps disappearing.

EvilPickle

Like title says, the mouse/cursor on my Spin 713 keeps disappearing. Touchscreen still works, but no mouse/cursor even when using the touchscreen.  It does come back randomly after shutting it down for a while, like overnight.  But it's not guaranteed to bring it back.  Verified all touchpad/mouse settings are correct and haven't been messed with.  Not that I'm seeing the one that says "randomly make cursor go away."  Resetting, soft and hard, doesn't bring it back.  Even tried a 'Powerwash', and it's still MIA.

Anyone ever have this issue and get it solved?  Seems like a silly thing to have to send it back for service, but it really sucks not having a mouse/cursor.

Thanks in advance for any assistance or help. 

billsey

Normal behavior is to only display the cursor for mouse movements, which you don't really have with the touch screen. The touch pad should show a cursor though, as would an external mouse.