Nitro 5 AN515-45 Suddenly black screen with some vertical white lines

corvuscorax

Hello guys ,

I recently had a permanent problem with my new Nitro 5 ( has only 2 months ) . Basically yestarday while I was doing some work the screen get black / grey with some white vertical lines on the left and right . I turned it off and try to access the bios but nothing changed . While is turning on you can see like a vertical black rectangular in the middle of the screen and the left an right side more grey with some lines , the shades are changing.

So I tried to put my password blindly to enter in the system and it Enters  as the keyboard colours change from red to the ones I choose in the nitro sense . I can't test it in another external screen at the moment. 

I already contacted Acer for repairs , waiting for them to get back to me .

Do you guys have any idea ?
I never had any problems , took care of it maniacally and  never hit it anywhere.

Thanks in advance 

AnhEZ28

If you have an extra monitor or TV, you can hook it up with the HDMI cable to check it the display was faulty.