Helios 300 ph315-53-717r will not boot.

Songy92
Songy92 Member Posts: 2 New User
edited June 2021 in Predator Laptops
Predator Helios 300
ph315-53-717r
it will not load past the predator screen with the spinning dots. It will occasionally try to recover windows, but it will then fail and return to the spinning dots. I have also tried draining the battery completely before retrying. Also disconnecting all USB’s incase it’s a mouse driver.
the f2 screen hasn’t given any help whatsoever. 
Still not sure if it’s a driver issue, hardware or just a faulty update.

Thread was edited to add model name to the title


Answers

  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder
    Sounds like a bawked updated, if you hold f8 while booting does it drop you into the safe mode choices menu?
  • Songy92
    Songy92 Member Posts: 2 New User
    Thank you for your reply.
    Unfortunately, holding f8 or pressing it during start up seems like it only forces it into “preparing automatic repair” screen. This is the same if the recovery USB is in or not. 
    I’m going to allow it to complete the cycle on the off chance it may work this time but I doubt it. 
    I’ve tried unlocking the f12 menu inside the f2 menu. But pressing or holding f12 during boot doesn’t bring any new menus up.