Acer Iconia One 10 black screen

smudge
smudge Member Posts: 3 New User
Hello, please can anyone help. I have an Iconia tablet, it's only a bout a year old and it is showing a black screen.  Red light showing when charger plugged in. When pressing power up and volume reboot screen shows.

How do I fix this.

Thankyou for your responses.

Answers

  • William_mk2
    William_mk2 Ally Posts: 4,044

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi smudge,

    Tablet,

    Reset the device,

    Starting at the Home screen,

    bring up the Apps list and choose “Settings” > “Backup & reset” > “Factory data reset” > “Reset tablet” > “Erase Everything“.

    OR

    Reset in this way,
    1. With the tablet powered off, press and hold the “Volume Up” button.
    2. Press the “Power” button for about 2 seconds to turn the tablet on, then release it. Continue to hold “Volume Up“.
    3. When you see the recovery menu on the screen, release the “Volume Up” button.
    4. Use the volume buttons to toggle the selection to highlight “Wipe Data/Factory Reset“.
    5. Press “Power” to choose the selection.
  • smudge
    smudge Member Posts: 3 New User
    Hi, thankyou for your message, I have tried this and it still doesn't turn on, I also got a new charger in case it was that but no difference.