Computers randomly shuts down, windows 10 64 bit

VCU
VCU Member Posts: 1 New User
I factory reset and deleted everything on it, and it still happens used memory diagnostic tool all fine, crystal disk info all good, HW monitor to check it and all fine. i have bios 1.2 and windows 10, and i downloaded all updates, can someone advice??

Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi VCU,

    # Try to get the BIOS page.
    1. Turn OFF the unit.
    ​2. Press and hold the F2 key and turn on the unit. 
    3. You will be in setup utility page. 
    4. Once you got the screen release the F2 key.
    5. Tap on F9 key and hit enter key without changing the option.
    6. Tap on F10 key and hit enter key without changing the option.
    7. Your unit will restart by itself. 

    Check this T/S and post the result. ​