[G5-793-72AU] Charging Issue

clbrzy
clbrzy Member Posts: 2 New User
Hey, i have a Predator 17 laptop with G5-793-72AU code, i had an issue with the charging. When i'm playing a game with it while plugging in the charger, the charger suddenly stopped charging. Now my laptop is dead because i couldn't charge it. What should i do? When i tested the adaptor with a test pen, it showed that the charger is on. I haven't tested the charger with a multimeter though, because i don't have one. While the laptop is on, i tried several solutions until i ran out of battery and none of it solves the problem. I tried the battery reset method, i tried the device manager and driver uninstall, none worked. Any solution will be so much appreciated. Thank you.

Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi clbrzy,

    Are you getting any light indication when charger is connected.
  • clbrzy
    clbrzy Member Posts: 2 New User
    Easwar said:
    Hi clbrzy,

    Are you getting any light indication when charger is connected.
    Hi Easwar. I don't get any light indicator when charger is connected. I tried the charger with multimeter and turns out it didn't gave me the 19.5 V so I think it's the adaptor issue?