the blue screen of death and a unexpected store exception - Nitro 5

CjthompsonCjthompson Member Posts: 1 Newbie
edited June 22 in Nitro and Aspire Gaming
Hi all,

Currently having an issue with my machine that is only 3 months old Nitro 5, where i am receiving the blue screen of death and a unexpected store exception.

On Mon 21/06/2021 21:33:33 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\062121-8250-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F6C20)
Bugcheck code: 0x3B (0xC0000006, 0xFFFFF8012C476EB2, 0xFFFFE00A01EFE4C0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Mon 21/06/2021 21:33:33 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: ntkrnlmp.exe (nt!setjmpex+0x81F9)
Bugcheck code: 0x3B (0xC0000006, 0xFFFFF8012C476EB2, 0xFFFFE00A01EFE4C0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 18/06/2021 21:48:58 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\061821-10906-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F6C20)
Bugcheck code: 0x154 (0xFFFFAF84635BF000, 0xFFFF9B8E35CB8F30, 0x2, 0x0)
Error: UNEXPECTED_STORE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that the store component caught an unexpected exception.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

This is the "whocrashed" report, if anybody can point me in the right direction of a fix that would be massively appreciated.

//Edited the content to add model name.

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