keys p,t,q,j,1,3 are not working in my Acer E1 571. What to do now ? [i typed by on scr keyboard]

Manomay
Manomay Member Posts: 34 Enthusiast WiFi Icon
pls help. i updated drivers too, but no change.

Answers

  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    The key switches under the keycovers probably need to be cleaned of debris & food crumbs that accumulate over time. Use a soft bristle facial blush brush to gently move bristles under the keycovers to dislodge this debris while blowing air on the keys to remove it. Be careful not to pop the keycovers off the switches because they are very difficult to put back on.

    Jack E/NJ

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    edited June 2021
    Manomay

    I understand that you try to update the keyboard  drivers.    Try to uninstall it.   Restart the computer and check it. 

    Try windows +  x - it will show you the menu - go to device manager  
    Alternatively you can try windows + r - on the run window - you can type devmgmt.msc 
    click on keyboard - expand it
    Right click on driver - click on uninstall 
    Restart the computer.  

    If it is not a hardware ( key related )  or dust related issue on the keyboard
    Sometimes even resetting the bios will also help.    

    While turning on the computer, tap f2. It  will go to bios. Press f9  once. It will show load bios defaults with a yes or no popup. Press enter. Popup screen will disappear.  Press f10 once. It will show save changes popup with yes or no. Press enter. Computer will restart and it will load into windows.

    You can also use a external usb keyboard as a temporary solution till the regular keyboard start to work. 


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