Acer Niro 5: but quality is not good on screen marking came is one month only

System
System Member Posts: 4,518 Seasoned Practitioner WiFi Icon
This discussion was created from comments split from: FAQ - Common Questions.

Comments

  • shekhar4520
    shekhar4520 Member Posts: 1 New User
    Dear sir, I have purchase new laptop of Acer Niro 5 but quality is not good on screen marking came is one month only and screen side frame is also not good quality its getting bend and there is window home i need window pro so please help me regarding this issues. I am from India and we are avoiding chinses product and purchase this laptop, i m from India if u will not take some action then there will bad review around me, so please provide better service before also i have replied but no response from u.? 
  • Bassel2023
    Bassel2023 Member Posts: 1 New User

    How I can upgrade my screen for acer nitro 5

    AN515-45-R6G9

    the screen color not good how I can upgrade petter one

  • @shekhar4520


    I understand you say " I have purchase new laptop of Acer Niro 5 but quality is not good on screen marking came is one month only and screen side frame is also not good quality its getting bend and there is window home i need window pro so please help me regarding this issues.


    I am really sorry for the inconveniece..


    Regarding your first issue..


    We need to determine whether it is a hardware or software issue..  Turn off the computer.  Tap f2 while turning on the computer.  It will go to bios.  Please stay on the bios screen for 30 mins.  If the display is looking good on bios then it is a software issue.  If the display is not looking good on the bios screen then it is a hardware issue.  


    If it is a software issue try the following the steps..


    Try windows x 

    go to device manager 

    expand display adapter

    right click on display driver - uninstall 

    Restart the computer 


    It should work fine.. 


    If it is still not working 

    Uninstall the display adapter from device manager 

    Don’t restart the computer. 

    Go to support.acer.com 

    chose your country 

    type snid or chose your model 

    go to drivers 

    Install the display driver 

    It should work fine.. 


    You also say " screen side frame is also not good quality its getting bend " It looks like a hardware issue.


    If your laptop is in warranty you can contact the warranty dept.   Go to the website support.acer.com - chose your country.  On the new page - scroll down - click on "contact support". Scroll down. You can find the phone no to contact the warranty dept. 


    Regarding getting windows pro you might have to purchase and install it or else check with the warranty team. In the future before purchasing the computer please make sure what operating system and version it is shipped with. It will really help you.

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • @Bassel2023


    I understand you say "the screen color not good how I can upgrade petter one"


    Please create a new topic.


    I am really sorry for the inconvenience.


    Regarding your issue..


    We need to determine whether it is a hardware or software issue..  Turn off the computer.  Tap f2 while turning on the computer.  It will go to bios.  Please stay on the bios screen for 30 mins.  If the display is looking good on bios then it is a software issue.  If the display is not looking good on the bios screen then it is a hardware issue.  


    If it is a software issue try the following the steps..


    Try windows x 

    go to device manager 

    expand display adapter

    right click on display driver - uninstall 

    Restart the computer 


    It should work fine.. 


    If it is still not working 

    Uninstall the display adapter from device manager 

    Don’t restart the computer. 

    Go to support.acer.com 

    chose your country 

    type snid or chose your model 

    go to drivers 

    Install the display driver 

    It should work fine.. 

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★